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Illinois Attorney General - Do Not Call Registry
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Do Not Call Registry
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Is this vacation package a good deal or a scam? Are timeshares a good investment? How do I keep my home safe while I'm away? National Consumer Protection Week. This is often done when you give out your cell phone number for contact purposes, or as part of personal information when applying for service or lines of credit.
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Make sure you understand any written document or verbal agreement that requires you to give out your phone number before you sign or agree. In addition to the federal laws and regulations, many states passed their own laws similar to the TCPA and maintain no call lists for residential and cell phones. Check with your state's attorney general or consumer advocate office to find out what further restrictions are in place where you live.
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Many marketing organizations consider it a poor business practice to call mobile phone users who have not consented to receive such calls. For example, the Direct Marketing Association's Guidelines for Ethical Business Practices state that member companies should not call a cell phone unless knowing consent was given before to the call. Many companies maintain their own do not call lists internally. If you receive a call from a company that you'd prefer not to hear from, ask that your number be placed on their list.
Rumors abound on the Internet about ways telemarketers have of contacting you on your cell phone. Separate truth from myth before you pass these emails or social networking messages on. Many forwarded messages include a date that you must register your phone by in order to be protected from telemarketing messages. Examples of these messages can be seen on Snopes.
The truth is that you do not need to register your phone number by a certain date, and the registration does not expire. This is also false.
As of , the Federal Communications Commission FCC says that the idea is just in development stages, and that all laws will still apply with regards to cell phone telemarketing. The Federal Trade Commission FTC also points out that those developing the registry would require consent from anyone who wants to be included on the list and that such a list will not be made available to telemarketers.
The latest protections for cell phone users comes from an interpretation of the TCPA regarding debt collectors who use automated services and those who feel they should be held to the same standards as other telemarketing companies. This means consumers should not have to put up with calls from automated debt collection agencies on their mobile phones.